ok baj's commitment to responsible gaming
Entertainment is truly enjoyable only when it stays within control. ok baj believes that the safety of every player is our greatest responsibility.
Gaming is for entertainment, not addiction
Age limit: 21+
All ok baj services are for those aged 21 and above only. Opening or using an account on behalf of a minor is strictly prohibited. If you suspect that an underage person you know is using this site, please notify our support team.
Gambling or betting is a form of entertainment — just like watching a film or going to a cricket match. But it becomes harmful when it goes out of control or causes financial, family, or mental health problems. ok baj wants you to always play comfortably — so we have brought together some useful tools and information here to keep you informed.
As per our Terms and Conditions, every player must stay aware of their spending limits and time. ok baj's platform has various self-limit tools that you can use to set the boundaries of your own play. Using these tools is entirely voluntary and there is nothing to be embarrassed about — in fact, it shows responsibility.
Always set a budget before playing and treat that budget as money you can afford to lose. Never play with money meant for essential expenses, family needs, or debt repayment. It is important to avoid the urge to place bigger bets out of excitement after a win or a loss.
Tools to keep yourself protected
After logging in to ok baj, activate these tools from your account settings. For any questions, our 24/7 live chat or email support team is ready to help.
Deposit Limit
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; a waiting period applies if you want to increase it.
Session Time Limit
Decide in advance how long you will play in each session. When the set time is up, the system will automatically notify you and prompt you to take a break if needed.
Cool-Off Period
Take a cool-off break from 1 day up to 6 weeks. During this time your account is not active — betting and casino services are temporarily suspended.
Self-Exclusion
If you want to stop playing for an extended period, use self-exclusion. Once this option is activated, the account cannot be reactivated before the set period ends. Request it via live chat and the support team will assist you.
Loss Limit
Set a maximum amount you are willing to lose within a given period. Once the limit is reached, no further bets can be placed until that period ends.
Account Closure
If you want to permanently close your account, contact us by email or live chat. The support team will guide you through the process.
Recognise the warning signs
Problems with gambling develop gradually — you may not even notice when entertainment has turned into addiction. If you observe any of the following in yourself, be alert and speak to a loved one or seek professional help.
- You keep playing to recover lost money and are gradually increasing your bet amounts.
- You try to stop playing but cannot, or you feel irritable and restless when you do.
- You are hiding your gambling from family, friends, or colleagues, or lying about it.
- You are spending money meant for essential expenses or your family's needs on betting.
- Thinking about gambling is causing you to neglect work, studies, or family responsibilities.
- After a loss you feel upset, depressed, or angry, and it is affecting your personal relationships.
- You are taking on debt or drawing on savings to fund your gambling.
If you notice any of the above in yourself, it is time to act now. You will find more detailed information on responsible gaming on our FAQ page.
Ways to get help
Admitting there is a problem takes courage. Getting help at the right time can change the situation considerably.
ok baj Live Chat and Email Support
ok baj's 24/7 live chat and email support is available in both Bengali and English. Contact the support team directly for self-limits, self-exclusion, or account closure — they will help you without judgement and in complete confidence.
Family and Trusted People
Let a close family member or trusted friend know about your situation. They can stand by you and help bring about a positive change. Opening up is the first step.
Professional Advice
Seek help from a mental health professional or counsellor. In Bangladesh there are hospitals and clinics that provide mental health services where treatment and counselling for addiction are available. Seeking professional support is not a sign of weakness — it is the right decision.
If you are concerned not about yourself but about a family member or friend — speak to them calmly, raise the issue without blame, and if necessary seek professional help together. You can learn more about ok baj's values and goals on our About Us page.
ok baj's commitment
We are committed to responsible gaming not just in words but in action. The following policies are always followed on the ok baj platform:
- Those under 21 are not permitted to open or use an account — age is verified at the time of registration.
- Self-exclusion or cool-off requests are processed immediately, without any additional questions or delays.
- The support team is specially trained in responsible gaming and maintains confidentiality in sensitive situations.
- Player behaviour is monitored, and if unusual patterns are detected, players are proactively alerted.
- Advertising never targets minors or presents gambling as a guaranteed source of income.
- Every player's financial information is kept secure using SSL encryption and a secure payment gateway.
Read the Privacy Policy page for details on how we use your data and our privacy practices.
Some tips for playing safely
Set a Budget
Decide before you play how much you will spend, and stop when you reach that amount — avoid the temptation to increase it in the hope of winning.
Time Management
Playing for hours on end weakens concentration and judgement. Take breaks during each session and use the session time limit feature.
Emotional Control
Do not play to escape a bad mood, anger, anxiety, or loneliness. Decisions made in such a state often lead to regret.
Keep wins in perspective
Winning at gambling is possible, but it is not a reliable long-term income. After a big win, putting it all back in hoping for an even bigger win is risky.